Apr 22

Great customer relations.

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A letter I will be sending to Tim Hortons.

  • Zoe
    Yes, I suppose I did mean FORMALLY.

    i hate that i leave myself so open to criticism. but alas, that is the downfall of posting things online. Thanks for your noteworth comment, Brother John.

    FYI: They called me from Tim Hortons to personally thank me for the letter...the lady on the phone didn't mention the mis-type...sooooooooo....
  • SuperJohn96
    Nice letter, but at the end you wrote "I want to formerly thank the people of this store for being so honest."

    You meant FORMALLY right?

    I guess it's a good thing you didn't spend a lot of time drafting up a nice well thought out professio...wait.

    Oops.
  • Zoe
    Sometimes people forget how important good customer relations can be. It is a make or break deal maker and can be the difference in repeat business (and more money).

    I'm glad to hear your group is like that (but I'm not surprised :)
  • soultana
    hi
    i am soooo glad you found your wallet but i also need to commend you for acknowledging the
    honesty of that group
    it is not that uncommon only not as acknowledged
    you see i am working with a group just like that
    any of our clients or anyone stepping in our shop loses anything it is SAFE
    it will sit there waiting for the owner to pick it up as long as it takes  

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